Free Shipping Policy
Safe and Secure Delivery:
All items are precisely packaged to repel damage during transit.
Your order is fully insured while in transit.
We partner with trusted couriers for dependable service.
Free Shipping Nationwide
Enjoy free shipping on all orders across India - no extra costs !
Tracking & Delivery
Receive email and WhatsApp notifications with tracking ID, AWB details, and a link to follow your package’s trip.
Delivery Process:
Assuring Safe Delivery
For high-value orders, a signature and ID verification may be needed.
Record a video of the package to confirm no wear and tear.
Only accept if it’s in complete condition.
Delivery Time
7 - 10 business days
Factors Affecting Delivery Times
Security Checks
Unlooked- for Delays (natural disasters, government interventions)
Delivery Location Guidelines
Important: For security reasons, we cannot deliver to public places.
Please provide a secure address (home or office).
What Happens if You're Out
The courier will attempt delivery three times.
Package will be returned to us if unreachable.
ID Verification Upon Delivery
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PAN Card
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Driver’s License
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Passport
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Voter ID Card
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Aadhaar Card
Delivering to Your Office?
Include department details, employee number, and direct landline phone number.
Shipment Discrepancy Handling
Inspect package upon arrival.
Damaged or missing parts? Do not accept!
Record a video while opening package to highlight discrepancies.
Notify Unera immediately (phone: 9119150302, email: support@unera.co)
Transit Insurance
All shipments fully insured until doorstep delivery.
Our Commitment
Investigate complaints and take applicable action.
Report discrepancies instantly for smooth resolution.
Contact Us
Phone/WhatsApp: 9119150302
Email: support@unera.co
We're here to help!